Flow mapping
Exhaustive inventory of existing exchanges: systems, protocols, volumes, business criticality.
Enterprise Integrations
Integrations that are reliable, observable and governed
Salesforce never runs alone: it exchanges with your ERP, your portals, your master data. We design and harden those exchanges — API strategy, error handling, monitoring, security.
The situations we encounter
Failing integrations are expensive — in incidents, and in trust in the data.
Flows between Salesforce and the IT landscape have multiplied with no overall picture.
Integration incidents are detected by users, not by monitoring.
Every project chose its own integration method: maintenance has become unmanageable.
Synchronisation errors create lasting data discrepancies between systems.
The security of exchanges — authentication, data exposure — is not under control.
Migrations and upgrades are blocked by poorly understood dependencies.
What we do
From mapping the current state to an integration framework your teams maintain on their own.
API strategy
Integration styles, reference patterns and enterprise standards, adapted to your teams.
Error handling
Design of detection, retry and escalation: no silent failures.
Observability
Flow monitoring, logging, alerting: incidents are seen before users call.
Security of exchanges
Review of authentication, authorisation, secrets management and sensitive data exposure.
Documented decisions
Integration choices formalised as ADRs, so future projects start from an established framework.
Deliverables
A complete integration reference, usable by your teams and your vendors.
- Integration landscape overview
- Documented API strategy: styles, patterns, standards
- Detailed mapping of flows and their dependencies
- Error-handling framework: detection, retry, escalation
- Observability setup: monitoring, alerting, logging
- Security recommendations for exchanges
- Integration decision records (ADRs)
How we work
A factual sequence: inventory, analysis, target, handover.
Inventory
Flows, systems, interface contracts, incident history.
Analysis
Fragility points, integration debt, gaps against good practice.
Target
API strategy, reference patterns, error handling, observability.
Handover
Documentation, architecture decisions, team enablement.
Typical engagements
Typical situations we address.
Salesforce at the core of the IT landscape
A pharmaceutical group connects Salesforce to its ERP, billing and portals. The integration strategy hardens those critical exchanges and clarifies responsibilities.
Hardening after incidents
A retail company suffers recurring data discrepancies between systems. The review identifies the structural causes and puts detection, retry and monitoring in place.
Preparing a migration
A CIO prepares the replacement of a core system connected to Salesforce. The flow mapping secures the transition without interrupting exchanges.
Frequently asked questions
What architects and operations leads ask us.
Do you recommend a specific middleware?
Not on principle. The strategy starts from your needs, your in-house skills and your existing landscape. The tool is a consequence of the architecture, not a starting point.
Do you work on existing integrations or only upstream of projects?
Both. Hardening a fragile existing landscape is a frequent case: mapping, error handling, observability, then remediation prioritised by business criticality.
What does the security review of exchanges cover?
System-to-system authentication, secrets management, authorisation, sensitive data exposure and access traceability. With prioritised recommendations.
Will our teams be able to maintain the setup?
That is the design goal. Standards, documentation and decision records are written so that your teams — and your vendors — are autonomous.
How do you handle large data volumes?
By choosing appropriate patterns: batch processing, event-driven architecture, retry queues. Salesforce platform limits are built into the design, not discovered in production.
Critical flows to harden?
Describe your integration landscape. Together we will identify where to start.